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Blog

As you may know, I love this expression: “Perfect is the enemy of good.” Too often, in organizations and in life, we’re...

Blog

I spent a lot of time over the weekend trying to clean out the messy overloaded closet that is my email. And, ironically...

Blog

You may know that I’m a recovering English major, always fighting my addiction to anything literary. That’s why this...

Tip

The reality: Communication actually begins when the change management begins. The usual approach is to launch the...

Tip

The reality: A classic cascade—which relies on leaders to push messages down through the organization—is about as useful...

Blog

Is it possible to be too transparent? In an era where candor is revered and people expect 24/7 access to every type of...

Authored Article

Not so long ago, going to work meant showing up every day at a central office or facility where you collaborated with...

Tip

Employees often complain that they can’t find the information they need. They say, “I just want to know what’s changing...

Tip

The push for transparency means that employees are receiving information that is difficult for them to understand. How...

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“Invest in this book. Your boss will wonder how you got so smart overnight!”

Becky Healy

Agency Communications Manager, State Farm Insurance

“Easy to read, visually appealing and a wonderful addition to a communicator’s toolbox.”

Pete Birle

Communications professional/author