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Blog

You probably know this about me: I am a strong proponent of making employee communication simpler. Use plain language, I...

Tip

In a world where employees are pressed for time and attention spans have dwindled to 8 seconds, you need to create quick...

Blog

It’s not unusual for leaders to lament the fact that employees don’t ask questions during a town hall session. But here...

Tip

Major change is like professional sports. To be successful, you need dedication, planning, training and a whole lot of...

Tip

In far too many organizations, major change efforts focus on the negative: “It’s broken and we need to fix it.” But...

Blog

I spend a lot of time reading about writing and marketing. My objective? To identify techniques that can be applied to...

Tip

Just minutes after the organizational change email went out, the buzz has already begun: There’s chatter in break rooms...

Blog

If you're like most of us, you start the year with great intentions. But then day-to-day pressures set in, and you lost...

Tip

Preparing to communicate a new change to employees? Instead of creating another run-of-the-mill PowerPoint presentation...

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