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Internal social media has the potential to dramatically improve the way employees learn about important company topics...

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"Know your audience" is one of the first things we learn about communication, so it's not news that different audiences...

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During a major change, you face a tough challenge: encouraging managers to communicate with their teams. And the degree...

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At nearly every employee town hall, there’s a moment of silence that comes when a senior leader utters these four scary...

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It’s town hall time again. The big room has been booked, the A/V guys are getting their equipment ready, presentations...

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Employees check their email 30 times an hour, according to the National Center for Biotechnology Information. So it’s no...

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There’s a basic recipe on which all great organizational messages are built: Start with a base of clarity, add a pinch...

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You know open enrollment is coming every year so it’s never too early to start thinking about your communication...

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One of the biggest challenges we face in employee communication is managing internal clients (usually leaders) who have...

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Agency Communications Manager, State Farm Insurance

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