Sanofi, a leading pharmaceutical company, wanted to improve its sales force communication. So we conducted a two-part audit: First, we assessed vehicles based on best practices. And second, we conducted a comprehensive survey with sales representatives to determine how they currently experience communication and what improvements they would suggest.
To improve employee communication, sometimes you need to take a step back and look at the entire communication system. We’ll design a comprehensive audit to evaluate how well communication is aligned with company goals, determine the effectiveness of each channel, identify opportunities to improve effectiveness and create a strategy to take your program to the next level.