Engaging employees in diversity, equity and inclusion (DEI) topics requires a delicate balance of detail, relevance and sensitivity.
Empower leaders and managers to foster meaningful dialogue with these four steps:
Focus on objectives:Be clear about what the organization wants to achieve and avoid blanket, apple-pie statements. For example, we want to hear from more junior members of the team or we want all employees to feel they are part of our community. |
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Encourage authentic leadership:Leaders should speak genuinely about DEI initiatives, sharing personal stories and using conversational language. Specific examples of commitment resonate more than vague statements. |
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Coach managers to play a supporting role:Managers play a crucial role in facilitating conversations and answering questions. Train managers on addressing difficult topics and encourage them to reinforce the organization’s commitment and actively listen to employees' concerns/ideas. |
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Sustain momentum:DEI efforts shouldn't be a one-time discussion. Encourage leaders and managers to regularly include DEI updates in town hall meetings, engage in small group discussions and leverage internal social media for ongoing dialogue. |
By empowering leaders and managers to navigate difficult DEI conversations with authenticity and empathy, organizations can foster a more inclusive workplace culture where all voices are heard and valued.