Explore the world of manager communication

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Can you help?

Hi, I’m Gabrielle. I’m on a mission to help managers communicate better. So, I’m taking a trip around the world to find the best advice!

 Help Gabrielle travel the  globe to find communication tips

Great! Thanks for helping!

Click to visit your first destination.

Set clear expectations.

The bird has the word

Provide specific guidelines so managers know exactly what to do. Here are two examples: •  Hold a 15-minute meeting in the next 30 days to answer      questions and discuss next steps for your department. •  Set up one-on-one conversations and share the      feedback you gathered in your next meeting. 

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Find your seat

Dialogue is one of the most important tools when it comes to communication. Managers allow employees to participate, which helps them work through issues.

Explain why a manager’s role is important.

Konnichiwa, I’m exploring Japan for more tips.

Welcome to Japan!

Help managers build communication into their schedules. 

This tip is illuminating

Provide a communication template that lets managers plan ahead. They can map out upcoming communication opportunities and identify what key messages they need to share. 

Gather manager feedback to determine how well your communication approach is working and which methods have the greatest impact. Then, concentrate on methods that provide managers with what they need most to help employees. 

Ask for feedback.  

It's above the clouds

Develop a virtual hub where managers can find the information they need when they need it. It’s the perfect place to house useful tools like on-demand learning that can be accessed quickly when they are faced with a challenge.

Stop and smell the flowers

Create a one-stop shop.

Managers play an important role in communication as they are often the first person employees turn to. Managers interpret what employees need to do, as well as answer questions and address concerns.

Define manager communication roles.

How’s the weather up there?

Welcome to France!

Bonjour, I’m here in France searching for my first communication tip.

Hallo, I’m here in South Africa ready to find more tips.

Welcome to South Africa!

Don’t go batty finding this tip

Arm managers with change communication tools. 

Continue

Provide managers with tools to have informative and productive conversations during change: • Create a short, simple PowerPoint deck that managers     can share at staff meetings and during one-on-one     discussions.  • Distill essential information into a brief one-pager that     managers can print out and refer to as needed.

Invest time in learning opportunities.

When a topic is complicated, facilitate workshops. During the sessions, help managers understand how it impacts their teams and how to fulfill their communication roles. 

Hop aboard

Key messages are a useful tool to help managers explain a change or other issues. It should include: • Talking points: short, conversational       scripts used to explain specific parts     of a change or issue in greater detail • Elevator speech: a short summary     used to quickly and simply explain     what the change or issue is, why it’s     happening and what it means for     employees

An elephant never forgets

Provide key messages so managers can tailor them for their teams.

Tip 1:Define manager communication roles.

Ah! Yes, managers’ roles are very important. Let’s see what’s next.

The magic is in the details when it comes to manager communication. I think I see another clue!

Tip 2:Set clear expectations.

Next location

Et voilà, three tips! Let’s see what the next location has in store.

Tip 3:Explain why a manager’s role is important.

Great job! Now I have three helpful tips!

Click to visit your second destination.

Planning is important for communication and travel! I’m excited to see what’s next.

Tip 1:Help managers build communication into their schedules.

One-stop shop communication. That reminds me, I need a shopping trip to Heiwa Dori in Okinawa.

Tip 2:Create a one-stop shop.

Tip 1:Help managers build communication into their schedule.

Tip 3:Ask for feedback.

Tip 1:Help managers build communication into their schedule.

Seikō! Three more tips. Let’s go to the last location! 

Click to visit your third destination.

Wow, I have six great tips so far! Thanks for helping me find them.

Tip 1:Invest time in learning opportunities.

Workshops are a great way to set managers up for success. I bet there are more ways to build knowledge. 

Tip 2:Provide key messages so managers can tailor for their teams.

It’s like CliffsNotes for managers. Great idea!  I wonder what’s next.

Tip 1:Invest time in learning opportunities.

Complete your trek around the globe.

Tip 2:Provide key messages so managers can tailor them for their teams.

Tip 3:Arm managers with change communication tools.

Wonderlik! I have nine tips to share with managers.

Merci! Arigatō! Dankie!  I have a suitcase full of tips  to help managers communicate better. 

Let’s review them together.

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How to help managers become better communicators

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Download a handy reference of all Gabrielle’s tips

Replay

their teams. Arm managers with change communication tools. 

Define manager communication roles.  Set clear expectations. Explain why a manager’s role is important. Help managers build communication into their schedules. Create a one-stop shop. Ask for feedback. Invest time in learning opportunities. Provide key messages so managers can tailor them for