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I like Pittsburgh. But I don't like being taken there against my will, which is what happened when the United flight I...

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If you’ve ever had a great idea that was shot down in a meeting, or a proposal that was put on hold until it died a slow...

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I don't currently drive an Audi, but I remember this survey experience as if it were yesterday. On a Tuesday, I took my...

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My colleague David Pitre gives this advice: If you are interested in learning more about employee communication...

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My town is conducting a survey to find out which services residents care most about. The state has dramatically cut...

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Our IT guru periodically suggests that we clean up our overflowing email inboxes. And that always reminds me that I...

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I spend a lot of time thinking about shopping. Not for myself: I like shoes as much as the next gal, but I’m talking...

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A few years ago, my colleague Jane Shannon and I wrote a book about HR communication. While we were in the process of...

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As you may know, I invest a lot of time learning about marketing, because I find that marketers spend their time trying...

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“Invest in this book. Your boss will wonder how you got so smart overnight!” 

Becky Healy 
Agency Communications Manager, State Farm Insurance

 “Easy to read, visually appealing and a wonderful addition to a communicator’s toolbox.”  

Pete Birle 
Communications professional/author