Several times this week, I heard clients express one of the most dangerous assumptions in communication: that just...

A psychologist studying the meaning of dreams could have a field day with me. Last night brought a doozy: I was in the...

I’m lucky to work in internal communication. It’s great to know I can make a difference by helping employees understand...

How is “Deck the Halls” like employee communication? Read on . . . Here’s an impossible challenge: Walk into a store in...

Poor presentations have a lot in common with the never-ending stream of bad TV reality shows. For example, too many...

I still have fond memories of the tip I took a few years ago to Italy (Here’s a photo of the view from the little place...