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Customized engagements

Whether you are lucky enough to support a leader who’s a capable communicator, or unlucky...

Customized engagements

Given everything competing for your readers’ attention, how can you ensure your writing...

Customized engagements

Why is it so challenging to get your message across? Why are employees increasingly...

Customized engagements

Employees rely on their managers to translate big-picture company strategy into day-to-day...

Customized engagements

A company’s culture—defined by its vision, strategy, processes, structure and people—sets...

Customized engagements

Let’s face it: Strategy is complicated. With a number of interrelated parts—such as vision...

Blog

Here’s a technique I’ll bet you’re not using often enough: holding one-on-one interviews with experts, leaders and other...

Tip

How do you know your meeting is in trouble? When participants sit motionless like overstuffed seat cushions. To avoid...

Blog

We’re trying to counsel a client who wants to include every blessed detail about a certain program in a communication...

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“Invest in this book. Your boss will wonder how you got so smart overnight!” 

Becky Healy 
Agency Communications Manager, State Farm Insurance

 “Easy to read, visually appealing and a wonderful addition to a communicator’s toolbox.”  

Pete Birle 
Communications professional/author