Ever read a book that makes you cranky? A year or so ago, I attempted to read How to Write Short by Roy Peter Clark...

Got a cup of coffee or your caffeinated beverage of choice? Good, because I need to talk to you about the ubiquitous...

Nothing can ruin an employee communication survey like poorly written questions. Bad questions decrease the likelihood...

If you’re planning to conduct a survey or facilitate focus groups to assess internal communication, make sure you ask...

A couple of times a year, I take a day off to catch up on all those appointments and errands that pile up. When I do, I...