One of my smart clients is involved in an effort to improve HR communication in her organization. And one of the...

Here’s one simple way to improve email: Consider the classic concept of "above the fold." A blog post from Email Critic...

Here’s a safe assumption: Email is one of your key employee communication channels. There’s nothing wrong with that...

A few years ago, Davis & Company held our annual summer staff event. We were planning a fun outdoor activity (which was...

“Know your audience” is such classic advice about effective communication that it’s almost a cliché. That’s why it’s...

“We have to let everyone know about this.” When an internal client says this, you know that he or she expects a...

I spent part of my morning helping a client with a CEO message announcing some tough decisions. Although the CEO is...

Here’s a key reason your recent employee town hall meeting may not have been successful: It was a downer. I don’t mean...

The town hall should have been a stunning success. The CEO was warm, funny and engaging. He spoke in a relaxed way—no...