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Blog

When I speak with communicators about measuring the impact of their work, the biggest barrier is often other surveys:...

Tip

One of the most common questions we hear from our clients during times of change is: “How do I get managers to talk to...

Blog

Here’s some terrific inspiration from a book about analyzing data: Drinking from the Fire Hose: Making Smarter Decisions...

Book/Tool

Updated with new material. This comprehensive guide shows you how to get the employee...

Blog

Recently one of my LinkedIn groups had a discussion about social media, which I followed with interest— especially...

Tip

You’ve put so much energy into planning your survey, it’s easy to fall into the trap of packing in too much and making...

Blog

You know this already: the days when a significant number of people work in one impressive headquarters building are...

Blog

Every week I spend time with clients to brainstorm ways to improve internal communication channels. And it’s no surprise...

Blog

If you can do only one thing to improve employee communication, do this: Reduce the portion size of every communication...

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“Invest in this book. Your boss will wonder how you got so smart overnight!” 

Becky Healy 
Agency Communications Manager, State Farm Insurance

 “Easy to read, visually appealing and a wonderful addition to a communicator’s toolbox.”  

Pete Birle 
Communications professional/author