You probably know this about me: I am a strong proponent of making employee communication simpler. Use plain language, I...

It’s not unusual for leaders to lament the fact that employees don’t ask questions during a town hall session. But here...

I spend a lot of time reading about writing and marketing. My objective? To identify techniques that can be applied to...

If you're like most of us, you start the year with great intentions. But then day-to-day pressures set in, and you lost...

Town halls are a lot of work. All that effort—planning and wrangling leaders and managing logistics and encouraging...

Organizational announcements are often on my mind. After all, announcements are an example of an employee communication...

Here’s a helpful way to assess the value employee communication provides to the organization: How much does it cost you...

Here’s a simple way to become a more effective communicator: ask more questions. Not just any questions will do; to be...

Sandy is the poster cat for curiosity. A visitor comes to the door and she pops out to see who has arrived. Someone...