As someone who wants to get employees’ attention, how do you deal with the fact that words have become a commodity...

I just cleaned out my bulging, messy inbox (the kind with papers, not multiple emails) and came across an article I had...

Last week, I facilitated a learning session on how to become a strategic advisor with a group of communicators at a...

Who was the best headline writer ever? I’d have to nominate Vincent Musetto, who was responsible for one of the most...

Out of all the dumb assumptions in employee communication, perhaps the most problematic is this: “If we build it (or...

Whenever I talk to communicators about town halls, one of the common challenges they mention is having to include too...

The other day, a client called me to tell me about The Town Hall That Fell Flat. My client (I’ll call him Ted) had been...

We work on a lot of employee communication surveys here at Davis & Company, so we’re sensitive to the nuances of...

I have a confession to make: I’m a Baby Boomer. And, although I’ve tried to recover, no 12-step program can change the...