Hi, there! Whether you’re a long-term reader or a first-time visitor, it’s nice to see you. But even if you are a...

A recent post on AdvertisingAge describes a communication tactic, dubbed “culture cards,” used by Time Inc. to reinforce...

One my favorite strategies for developing new approaches for measurement is to adapt ideas from the outside world. So...

This is the year you should take advantage of workshops and conferences to help you improve your employee communication...

Although I’m an avid reader and a dedicated writer, I don’t care much about grammar. Let me clarify: I am committed to...

Ever read a book that makes you cranky? A year or so ago, I attempted to read How to Write Short by Roy Peter Clark...

Got a cup of coffee or your caffeinated beverage of choice? Good, because I need to talk to you about the ubiquitous...

Nothing can ruin an employee communication survey like poorly written questions. Bad questions decrease the likelihood...

If you’re planning to conduct a survey or facilitate focus groups to assess internal communication, make sure you ask...