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Tip

Employees have a love/hate relationship with a popular internal communication channel: email. While employees appreciate...

Blog

Recently my colleague @AlisonDavis and I were traveling from northern New Jersey to Boston to visit a client, and we...

Infographic

Measuring employee communication effectiveness doesn’t have to be such a drag. In fact, there are several ways to gather...

Blog

You may think storytelling is only for books, movies and the latest binge-worthy Netflix series and that it has no place...

Tip

Employees are often overwhelmed by all the communication being sent from digital channels, especially emails. In fact...

Blog

The ancient philosopher Heraclitus is best known for his observation that “change is the only constant in life.” This...

Blog

If your organization is about to introduce a big change, you must get your leaders on board. After all, employees look...

Blog

Imagine that you work at a manufacturing plant in a large company. You are on the line and see your direct manager every...

Blog

My husband and I went on a beautiful 10-day Southern Caribbean cruise on our honeymoon. One of the best decisions we...

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“Invest in this book. Your boss will wonder how you got so smart overnight!”

Becky Healy

Agency Communications Manager, State Farm Insurance

“Easy to read, visually appealing and a wonderful addition to a communicator’s toolbox.”

Pete Birle

Communications professional/author