As the adage goes: You only get one chance to make a first impression. And that’s never been more true than when it...

As a consumer, I don’t consider myself completely brand loyal. However, I recently noticed that there are certain brands...

My daughter Samantha is getting ready to leave for her freshman year of college next month. This is the fun part...

The word “audit” usually conjures images of not-so-friendly tax accountants with calculators at the ready. In the...

Here’s the good news about internal communicators: We’re really good at getting things done. While other functions are...

The question I’m asked most by communicators, HR professionals and leaders seeking to improve employee communication is...

When I was a little girl, I loved my aunt’s cooking. Whenever I visited her apartment, she set a great table and always...

Change can be like an elephant in the room — wild, unpredictable and difficult to manage. And without an internal...

These days, change is almost a constant in the workplace — almost every day, it seems that there’s another merger, new...