A global leader in pharmaceuticals and diagnostics was migrating IT data centers at several locations across the globe. The IT team needed help to build buy-in with multiple stakeholders and get support from subject matter experts. We worked with the team to develop detailed change communication plans for each migration and ensure alignment across projects. We also developed a visual identity, key messages and tools for leaders and project team members to communicate with key stakeholders.
The biggest challenge with communicating IT system changes is translating technical jargon so employees understand what’s changing and how it affects them. Whether you’re launching a new IT system or upgrading software, we’ll create a communication strategy that simplifies complex topics, so employees get it.